service@klickparts.com
Sale exclusively to tradespeople

Delivery, Shipping and Payment

1. Prices and payment conditions, default of payment, right of withdrawal

1.1 Unless otherwise stipulated in the Klickparts product description, the prices stated are net prices excluding sales tax. Packaging and shipping costs, loading, insurance (especially transport insurance), duties and taxes, are billed separately as required.
1.2 Various payment options are available to the Customer (credit card, purchase on account and PayPal). These are listed in the Klickparts online shop. Further information is also available at www.klickparts.com/en/delivery-shipping-and-payment/ Klickparts reserves the right, however, to exclude certain payment methods for individual orders (e.g. to reduce credit risk) and to refer to other payment methods.
1.3 If the Customer pays by PayPal, the amount is debited from the Customer’s PayPal account on ordering the goods. After submitting its order, the Customer is automatically directed to the PayPal payment form.
1.4 If “Purchase on Account” is agreed, the purchase price is due after the Goods have been delivered and billed. The Customer must make payment by bank transfer within 14 calendar days from receipt of the invoice. Klickparts has a contract with payment provider BS PAYONE GmbH for the technical processing of some payments. This company is authorized to receive payments. Invoices are issued on delivery and must be paid in full unless otherwise agreed.
1.5 Credit card payments are processed by the payment provider BS PAYONE GmbH. Klickparts accepts Mastercard and Visa credit cards. The Customer’s credit card is charged when the ordered goods are shipped.
1.6 A payment is deemed received as soon as the equivalent amount has been credited to a Klickparts account. In the event of late payment, Klickparts shall be entitled to default interest on arrears, at a rate of 10 percentage points above the respective base rate. In the event of late payment by the Customer, the statutory rights of Klickparts shall remain unaffected. Insofar as there are overdue receivables, incoming payments are first offset against possible costs and interest, and then against the oldest claim.
1.7 In the event of unforeseen cost increases (e.g. currency fluctuations, unexpected supplier price increases, etc.), Klickparts shall be entitled to pass on the price increase to the Customer. This shall only apply, however, if delivery is be made as agreed later than four months after conclusion of the contract.
1.8 Payments by the Customer are redeemed pursuant to Section 366 (2) of the German Civil Code (BGB). This shall also apply if the Customer has specified a different form of settlement.
1.9 Klickparts shall be entitled to withdraw from the contract if the claim for payment on the part of Klickparts is at risk because the Customer lacks the ability to pay. This shall be the case in particular if the Customer issues a statutory declaration regarding its financial circumstances or foreclosure measures are instigated against it. The same shall apply if the Customer stops payments or an insolvency petition is filed against the Customer’s assets. The Customer shall inform Klickparts in advance and in writing of any potential inability to pay. Section 321 of the BGB and Section 112 of the German Insolvency Code (InsO) remain unaffected.

2. Delivery and shipping terms and conditions, availability of the goods, default in acceptance

2.1 Unless otherwise agreed, Goods are shipped to the delivery address that the Customer provides (obligation to send). The delivery address provided in the Klickparts order form shall be used to process the transaction.
2.2 Klickparts shall be authorized to make partial deliveries to the extent that this is acceptable to the Customer. In the event that partial deliveries are permitted, Klickparts shall also be entitled to bill for partial deliveries.
2.3 Deliveries are only possible to delivery addresses in a European Union country. Dispatching the ordered Goods incurs shipping costs; these shall be borne by the Customer unless otherwise stipulated. Bulk goods are shipped by a forwarder. The forwarder shall contact the Customer to agree a delivery time. An overview of shipping costs and more information on shipping can be found below: 


Overview shipping costs for deliveries within Germany:


DHL Standard shipping --> Shipping time 1-2 workdays

Weight limit (kg)
Costs in € (net)
5
5,90
10
8,20
20
11,50
31
14,20


DHL Express


Weight limit (kg)

Costs in € (net)
5
10,80
10
13,10
30
18,95
50
29,60
100
68,40
140
83,10
400
290,50
800
320,50


Overnight shipping


Weight limit (kg)

Costs in € (net)
5

14,96

10
16,90
15
18,98
20
24,45
30
28.80
35
45,92
40
52,47
45
59,04
50
65,58
60
78,70
70
91,82
80
104,94
90
118,05
100
131,18
150
196,76
200
262,34
300
393,51
400
524,67
500
655,84
600
787,02
700
918,20
800
939,48
900
944,42
1000
1049,35
1100
1154,29
1200
1259,29
1250
1311,68


2.4 If Klickparts is temporarily prevented from performing the agreed service for reasons outside its responsibility, the due date shall be temporarily postponed until the end of the hindered performance. Klickparts shall inform the Customer of the hindrance to performance and its expected duration without undue delay.
2.5 If the Goods to be delivered by Klickparts are unavailable, Klickparts shall be entitled to rescind the contract if the unavailability is not merely temporary and if Klickparts is not responsible for it. In this event, Klickparts shall be obliged to inform the Customer of the unavailability without undue delay, and to refund the already received compensation from the Customer without undue delay. Unavailability in this sense shall be deemed to exist if Klickparts is itself not supplied from a congruent hedging transaction by a supplier, or is incorrectly supplied (under reservation of self-delivery). Unavailability shall also be deemed to exist if the Goods to be delivered cannot be supplied from Klickparts stock or can no longer be supplied from Klickparts stock.
2.6 The risk of accidental loss and deterioration of the sold Goods, and the risk of delay in delivery, shall transfer to the Customer on handover of Goods to the forwarder, carrier, or the person or institution designated to handle the shipping. This shall also apply if Klickparts bears the transport costs. Transport insurance shall only be taken out at the specific request of the Customer and at the Customer’s expense.
2.7 If the Customer is in default of acceptance, or if delivery of Goods is delayed for reasons that the Customer is responsible for, the risk shall transfer to the Customer on notification of readiness for dispatch. In such cases, Klickparts may demand compensation for losses arising therefrom (e.g. storage and transport costs). Klickparts shall be entitled in particular to store Goods itself, and to demand a flat rate of EUR 4.50 per calendar day from the agreed date of transfer or (if no date of transfer has been agreed) from notification of readiness for dispatch of Goods until acceptance thereof. Sales tax shall be payable in addition to the flat rate. The flat rate and the sales tax owed on it shall not exceed a total maximum amount of 5% of the gross purchase price of the goods. The Customer shall reserve the right to provide proof that Klickparts has not incurred any losses or has only incurred minor losses through storage. Klickparts shall remain entitled to assert further claims and to provide proof of greater losses in relation to storage of the Goods; the flat rate shall be offset against such claims.
2.8 The provisions in 5.7 shall apply accordingly if the Customer does not meet its acceptance obligation, and then Klickparts sells the Goods to another buyer (following rescission of the contract). In this case, the flat rate in accordance with Section 5.7 Sentence 3 is charged until delivery or transfer of Goods to the other buyer.
2.9 For logistics reasons, self-collection is not an option.
2.10 Fixed-deadline transactions shall not be concluded.